This Privacy Policy describes how Tasrie IT Services ("we", "us", or "our") collects, uses, and protects your personal information.
1. Information We Collect
1.1 Information You Provide
We collect information you provide directly to us, including:
- Name, email address, phone number, and company name when you contact us
- Project requirements and technical specifications when you engage our services
- Payment and billing information for service delivery
- Communications you send to us
1.2 Website Analytics
We use Cloudflare Web Analytics, a privacy-first analytics solution that does not use cookies, does not track individual users, and does not collect personally identifiable information. It provides only aggregated, anonymous insights about website usage.
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our DevOps and cloud consulting services
- Process transactions and send related information
- Respond to your comments, questions, and customer service requests
- Send you technical notices, updates, security alerts, and support messages
- Communicate with you about services, offers, and events
- Comply with legal obligations
3. Information Sharing and Disclosure
We do not sell, rent, or trade your personal information. We may share your information only in the following circumstances:
- Service Providers: With third-party service providers who perform services on our behalf (e.g., payment processing, cloud hosting)
- Legal Requirements: When required by law or to respond to legal process
- Protection of Rights: To protect the rights, property, and safety of Tasrie IT Services, our clients, or others
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- With Your Consent: When you have given us explicit consent to share information
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:
- Encryption of data in transit and at rest
- Regular security assessments and audits
- Access controls and authentication measures
- Employee training on data protection
- ISO 27001 certified information security management system
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Client project data is retained according to contractual agreements.
6. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Objection: Object to processing of your personal information
- Restriction: Request restriction of processing
- Portability: Request transfer of your data to another service
- Withdrawal: Withdraw consent at any time (where processing is based on consent)
To exercise these rights, please contact us at [email protected].
7. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers, including Standard Contractual Clauses and compliance with applicable data protection frameworks.
8. Children's Privacy
Our services are not directed to individuals under 16 years of age. We do not knowingly collect personal information from children under 16.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
10. Contact Us
If you have questions about this Privacy Policy, please contact us:
Tasrie IT Services, Inc.
Email: [email protected]
Phone: +44 204 587 6321
Address: 71-75 Shelton St, London WC2H 9JQ, United Kingdom
11. GDPR Compliance
For information specific to GDPR compliance, please see our GDPR Compliance page.