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Grafana Support Experts
Enterprise Dashboards & Grafana Support Services
We provide expert Grafana support for dashboards, alerting, data source integration, and observability across Kubernetes, cloud, and on-premise systems.
200+
Dashboards Delivered
99%
Performance Improvement
70%
Alert Noise Reduction
Trusted by leading organizations
Expert Grafana Support Services
Our Grafana support services provide full lifecycle management of dashboards, alerting, integrations, and observability for Kubernetes and enterprise systems. Following Grafana dashboard best practices, we build observability solutions using frameworks like RED (Rate, Errors, Duration) and the Four Golden Signals.
We help teams build visually rich dashboards, reduce alert noise by up to 70%, optimize query performance, and integrate Prometheus, Loki, Tempo, Elastic, SQL, CloudWatch, and Azure Monitor data sources. Whether you need support for self-hosted Grafana, Grafana Cloud, or managed services like Amazon Managed Grafana, our team delivers enterprise-grade observability.
For organizations needing strategic implementation guidance, our Grafana consulting services provide architecture design, migration planning, and full observability strategy development.
What Grafana Support Solves
Visibility, performance, and clarity for your monitoring
Grafana support ensures dashboards load faster, alerts are noise-free, and your observability stack is fully connected.
Without Support
- Slow dashboards
- Unclear visualizations
- No alerting insights
- Disconnected data sources
- Complex manual setup
With Expert Support
- Optimized, fast-loading panels
- Clean, actionable dashboards
- SLO-based alerting & insights
- Unified observability views
- Fully automated Grafana configs
Grafana Support Services
Dashboards, alerting, integrations, and observability
Grafana Dashboard Development
Custom dashboards for Kubernetes, infrastructure, microservices, business KPIs, and SRE observability.
- Kubernetes dashboards
- Business KPI dashboards
- SLO/SLA dashboards
- Custom queries & panels
Data Source Integrations
Connect Grafana to Prometheus, Loki, Elastic, CloudWatch, Azure Monitor, PostgreSQL, MySQL, and more.
- Prometheus + Thanos
- Loki/Elastic logs
- CloudWatch/Azure/GCP
- SQL & API data sources
Alerting & Notifications
Set up Grafana Alerting with threshold alerts, rules, silences, and integrations.
- Grafana Alerting setup
- Slack / Teams / Email
- On-call integrations
- Noise reduction tuning
Grafana Performance Optimization
Fix slow dashboards, heavy queries, and data source bottlenecks for faster load times.
- Query optimization
- Panel tuning
- Datasource load balancing
- Faster rendering
Grafana Enterprise Support
Support for Grafana Enterprise features including RBAC, reporting, BI tools, and plugins.
- RBAC & access control
- Custom plugins
- Reporting & PDF exports
- Compliance dashboards
End-to-End Observability Design
Grafana integrated with Prometheus, Loki, Tempo for full metrics/logs/traces visibility.
- Prometheus metrics
- Loki logs
- Tempo traces
- Unified observability
Core Components of Grafana Observability
The essential building blocks of dashboards & alerting
Dashboards
Visualize metrics from any datasource.
Alerting
Unified alert rules, silences & routing.
Data Sources
Connect Prometheus, Loki, SQL & more.
Plugins
Extend Grafana with custom integrations.
Reporting
Automated PDF/CSV reports & snapshots.
Annotations
Link events to metrics & charts.
Our Grafana Support Process
From dashboard design to enterprise-scale observability
- 1
Requirements & Discovery
Understand KPIs, teams, SLIs, SLOs, and monitoring needs.
- 2
Dashboard Architecture
Define panels, queries, folders, RBAC, and templates.
- 3
Alerting & Integration
Configure alert rules, routing, and multi-source correlations.
- 4
Optimization & Maintenance
Fix slow dashboards, tune queries, and enable reporting.
Why Choose Our Grafana Support Company
Enterprise-grade dashboards, alerting, and integrations
Performance Focused
We fix slow dashboards and optimize queries.
Best Practice Dashboards
SRE-ready, business-ready, and cloud-ready visuals.
Deep Integrations
Prometheus, Loki, Tempo, Elastic, SQL, CloudWatch, and more.
Team Enablement
Documentation + training for your engineers.
What makes us different
We're not a typical consultancy. Here's why that matters.
No vendor bias
No commissions, no referral incentives, no behind-the-scenes partnerships. We stay neutral so you get the best option — not the one that pays.
Engineering-first, not sales-first
All engagements are led by senior engineers, not sales reps. Conversations are technical, pragmatic, and honest.
Technology chosen on merit
We help you pick tech that is reliable, scalable, and cost-efficient — not whatever is hyped or expensive.
Built around your real needs
We design solutions based on your business context, your team, and your constraints — not generic slide decks.
Grafana Support Tiers
Flexible support plans for dashboards, alerting, and observability
Features
Standard
Enterprise
Response Time
Business hours
24/7 Priority
Support Channels
Email
Email, Slack, Phone
Dashboard Creation
Basic
Custom & Advanced
Alerting & Performance
Standard
Advanced
Enterprise Features (RBAC, SSO)
Dedicated Account Manager
Custom Plugin Development
Training & Monthly Reviews
Trusted Grafana Support Partner
What our clients say
"Their team helped us improve how we develop and release our software. Automated processes made our releases faster and more dependable. Tasrie modernized our IT setup, making it flexible and cost-effective. The long-term benefits far outweighed the initial challenges. Thanks to Tasrie IT Services, we provide better youth sports programs to our NYC community."
Anthony Treyman
Kids in the Game, New York
"Tasrie IT Services successfully restored and migrated our servers to prevent ransomware attacks. Their team was responsive and timely throughout the engagement."
Rose Wang
Operations Lead
"Tasrie IT has been an incredible partner in transforming our investment management. Their Kubernetes scalability and automated CI/CD pipeline revolutionized our trading bot performance. Faster releases, better decisions, and more innovation."
Shahid Ahmed
CEO, Jupiter Investments
"Their team deeply understood our industry and integrated seamlessly with our internal teams. Excellent communication, proactive problem-solving, and consistently on-time delivery."
Justin Garvin
MediaRise
"The changes Tasrie made had major benefits. Fewer outages, faster updates, and improved customer experience. Plus we saved a good amount on costs."
Nora Motaweh
Burbery
Our Industry Recognition and Awards
Discover our commitment to excellence through industry recognition and awards that highlight our expertise in driving DevOps success.
Related Observability Services
Explore our comprehensive service offerings
Grafana Consulting
Strategic Grafana implementation, architecture design, and migration planning
Prometheus Support
Production-ready Prometheus setup, alerting, and performance optimization
Thanos Support
Prometheus long-term storage and multi-cluster federation with Thanos
Log Management Solutions
Centralized logging with Loki, ELK Stack, and cloud-native log aggregation
Grafana Support FAQs
Common questions about Grafana dashboards & alerting
What is Grafana support?
Grafana support includes dashboard creation, alerting configuration, data source integration, performance optimization, and enterprise setup. Our Grafana consulting services help teams implement dashboard best practices across cloud and Kubernetes environments.
Do you build custom Grafana dashboards?
Yes. We create custom dashboards following observability frameworks like RED (Rate, Errors, Duration) and the Four Golden Signals. We build dashboards for Kubernetes, SRE metrics, business KPIs, application logs, and infrastructure monitoring with proper templating and variables.
Do you offer Grafana alerting support?
Yes. We configure Grafana Alerting with threshold alerts, multi-dimensional rules, silences, and contact point integrations with PagerDuty, Slack, Teams, OpsGenie, and email. We also tune alert thresholds to reduce noise by up to 70%.
Can you integrate Grafana with Prometheus, Loki, and Tempo?
Yes. We provide full observability stack integration connecting Grafana with Prometheus for metrics, Loki for logs, and Tempo for distributed tracing. This enables correlated dashboards linking metrics to logs to traces for faster troubleshooting.
How much does Grafana support cost?
Grafana support pricing depends on your environment size and support level. Our Standard tier starts with business hours support, while Enterprise tier includes 24/7 coverage, dedicated account management, and custom plugin development. Contact us for a custom quote based on your dashboard count and data sources.
Do you offer Grafana performance tuning?
Yes. We fix slow dashboards by optimizing PromQL/LogQL queries, tuning panel rendering, implementing query caching, and configuring data source load balancing. Most clients see 50-80% improvement in dashboard load times after optimization.
Do you provide Grafana Enterprise support?
Yes. We configure Grafana Enterprise features including RBAC with fine-grained permissions, SAML/LDAP SSO integration, automated PDF reporting, custom enterprise plugins, and compliance dashboards. We also help with Grafana Cloud Enterprise migrations.
Do you provide 24/7 Grafana support?
Yes. Our Enterprise tier provides 24/7/365 Grafana support with SLA-backed response times: 15-minute response for critical issues, 1-hour for high priority, and 4-hour for standard requests. Support channels include Slack, phone, and email.
Can you help migrate from other monitoring tools to Grafana?
Yes. We help organizations migrate from legacy monitoring tools like Datadog, New Relic, Splunk, and custom solutions to Grafana. Our Grafana consulting team handles dashboard conversion, data source migration, and team training.
Do you support Amazon Managed Grafana and Azure Managed Grafana?
Yes. We provide support for both Amazon Managed Grafana and Azure Managed Grafana, including workspace setup, IAM configuration, data source connections, and dashboard development optimized for managed environments.
How do you handle Grafana dashboard sprawl?
We implement dashboard governance including folder organization, naming conventions, ownership tagging, and regular cleanup processes. We also set up dashboard-as-code with Terraform or Grafonnet to version control dashboards and prevent duplication.
Do you provide Grafana training for teams?
Yes. Knowledge transfer is part of every engagement. We provide hands-on training covering dashboard creation, PromQL/LogQL queries, alerting configuration, and Grafana administration. Teams receive documentation, runbooks, and recorded sessions to maintain dashboards independently.
Need Expert Grafana Support?
Talk to our Grafana engineers. Get a response within 1 business day.
"We build relationships, not just technology."
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Faster delivery
Reduce lead time and increase deploy frequency.
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Reliability
Improve change success rate and MTTR.
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Cost control
Kubernetes/GitOps patterns that scale efficiently.
No sales spam—just a short conversation to see if we can help.
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