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Prometheus Support Experts
Reliable, Scalable Prometheus Support Services
We provide expert Prometheus support for Kubernetes, microservices, cloud-native systems, and enterprise infrastructure. From setup to tuning, alerting, dashboards, exporters, and Thanos—our team ensures your monitoring is reliable and production-ready.
99.9%
Prometheus Uptime
150+
Dashboards Delivered
80%
Noise Reduction Achieved
Trusted by leading organizations
Enterprise-Grade Prometheus Support Services
Our Prometheus support services help organizations maintain high visibility into infrastructure, applications, and Kubernetes workloads. From initial setup to long-term management, we ensure your monitoring is scalable, accurate, and aligned with SRE best practices.
Whether you need help with alerting, exporters, dashboards, or Prometheus tuning, our certified engineers offer hands-on expertise for cloud-native and enterprise environments.
We support standalone Prometheus, Prometheus Operator, Thanos, Grafana, and complex multi-cluster observability architectures.
Official Prometheus Commercial Support Partner
Tasrie IT is officially recognized by Prometheus as their 'Commercial Support Partner' to provide the best in the industry enterprise-grade support.
What Prometheus Support Solves
Fix instability, reduce noise, and gain real-time visibility
Prometheus support helps teams maintain reliable monitoring, cut alert noise, improve performance, and ensure observability across fast-growing cloud-native environments.
Without Prometheus Support
- High alert noise with false positives
- Slow queries and metric delays
- Kubernetes metrics missing
- Exporter misconfigurations
- TSDB growing too fast
With Expert Support
- Noise-free alerting aligned with SLOs
- Optimized performance and fast dashboards
- Complete cluster visibility
- Correct exporter setup & custom metrics
- Long-term storage with Thanos
Prometheus Support Services
Complete support for monitoring, alerting, exporters, Thanos, and Grafana
Prometheus Setup & Deployment
End-to-end Prometheus installation and configuration for Kubernetes, VMs, hybrid-cloud, or on-premise environments.
- Production-grade installation
- Prometheus Operator / Helm
- High-availability setup
- Secure configs
Alerting & Rules Management
Design and manage Prometheus alerting rules with Alertmanager for reliable, noise-free incident detection.
- Alert rules tuning
- SLA/SLO-based alerts
- Alertmanager integrations
- PagerDuty / Slack / Email
Prometheus Performance Tuning
Optimize scraping, metrics retention, storage performance, query speed, and reduce cardinality issues.
- Cardinality reduction
- TSDB optimization
- Remote write tuning
- Query performance fixes
Exporter Integration & Custom Metrics
Seamless integration of Prometheus exporters and creation of custom metrics for business-critical visibility.
- Node exporter / cAdvisor
- Kube-state-metrics
- Blackbox / SNMP / Nginx
- Custom Golang metrics
Grafana Dashboards & Visualization
Beautiful, actionable, production-ready Grafana dashboards for apps, infra, Kubernetes, and business KPIs.
- Kubernetes dashboards
- SLO dashboards
- Availability & latency views
- Business KPI panels
Thanos / Long-Term Storage Support
Enterprise-grade Prometheus long-term storage with Thanos, multi-cluster federation, and global querying.
- Thanos sidecar setup
- Store / Compactor / Querier
- S3 / GCS / Azure long-term storage
- Cross-cluster federation
Core Components of Prometheus Monitoring
The building blocks of modern observability
Prometheus Server
Scrapes metrics, stores time series data, and evaluates alerting rules.
Alertmanager
Manages alert routing, silencing, grouping, and integrations.
Exporters
Expose system, application, and Kubernetes metrics in Prometheus format.
Grafana Dashboards
Visualize real-time metrics with dashboards and panels.
Thanos
Provides global querying, deduplication, and long-term storage.
Service Discovery
Automatic discovery of Kubernetes pods, services, and cloud targets.
Our Prometheus Support Process
A structured path to reliable, scalable monitoring
- 1
Assessment & Health Check
We evaluate your current Prometheus setup, exporters, alerting rules, dashboards, cluster performance, and storage configuration.
- 2
Optimization & Tuning
We fix cardinality issues, tune TSDB, optimize scrape intervals, and improve query performance.
- 3
Alerting & Dashboards
We implement clean, business-focused alerts and build actionable Grafana dashboards customized to your environment.
- 4
Scaling & Thanos Setup
We configure Thanos components for multi-cluster visibility and cost-efficient long-term storage.
Why Choose Our Prometheus Support Company
Deep monitoring expertise, reliable delivery, and enterprise-grade results
CNCF-Level Expertise
Specialists in Prometheus, Grafana, Thanos, and Kubernetes monitoring.
Noise-Free Alerting
We tune alert rules to eliminate false positives and improve SRE efficiency.
Performance-Driven Approach
TSDB optimization, cardinality reduction, and faster queries.
Transparent Documentation
Full handover documentation and team enablement.
What makes us different
We're not a typical consultancy. Here's why that matters.
No vendor bias
No commissions, no referral incentives, no behind-the-scenes partnerships. We stay neutral so you get the best option — not the one that pays.
Engineering-first, not sales-first
All engagements are led by senior engineers, not sales reps. Conversations are technical, pragmatic, and honest.
Technology chosen on merit
We help you pick tech that is reliable, scalable, and cost-efficient — not whatever is hyped or expensive.
Built around your real needs
We design solutions based on your business context, your team, and your constraints — not generic slide decks.
Prometheus Support Tiers
Flexible support plans tailored to your monitoring needs
Features
Standard
Enterprise
Response Time
Business hours
24/7 Priority
Support Channels
Email
Email, Slack, Phone
Setup & Configuration
Performance & Alerting
Standard
Advanced
High Availability & Thanos
Dedicated Account Manager
Custom Development
Training & Monthly Reviews
Trusted Prometheus Support Partner
See how our clients improved visibility and reliability
"Their team helped us improve how we develop and release our software. Automated processes made our releases faster and more dependable. Tasrie modernized our IT setup, making it flexible and cost-effective. The long-term benefits far outweighed the initial challenges. Thanks to Tasrie IT Services, we provide better youth sports programs to our NYC community."
Anthony Treyman
Kids in the Game, New York
"Tasrie IT Services successfully restored and migrated our servers to prevent ransomware attacks. Their team was responsive and timely throughout the engagement."
Rose Wang
Operations Lead
"Tasrie IT has been an incredible partner in transforming our investment management. Their Kubernetes scalability and automated CI/CD pipeline revolutionized our trading bot performance. Faster releases, better decisions, and more innovation."
Shahid Ahmed
CEO, Jupiter Investments
"Their team deeply understood our industry and integrated seamlessly with our internal teams. Excellent communication, proactive problem-solving, and consistently on-time delivery."
Justin Garvin
MediaRise
"The changes Tasrie made had major benefits. Fewer outages, faster updates, and improved customer experience. Plus we saved a good amount on costs."
Nora Motaweh
Burbery
Our Industry Recognition and Awards
Discover our commitment to excellence through industry recognition and awards that highlight our expertise in driving DevOps success.
Related Observability Services
Explore our comprehensive service offerings
Prometheus Support FAQs
Common questions about Prometheus support, exporters, scaling, and alerting
What is Prometheus support?
Prometheus support includes setup, performance tuning, exporter integration, alerting, dashboards, and ongoing maintenance for Prometheus monitoring systems. It ensures stable, scalable, and accurate observability for your infrastructure.
Do you offer Prometheus support for Kubernetes?
Yes. We provide full Prometheus support for Kubernetes clusters, including Prometheus Operator, kube-state-metrics, custom dashboards, service discovery, alerting, and Thanos integration.
Can Prometheus scale for large enterprise environments?
Yes. With sharding, Thanos, remote write, and optimized scraping, Prometheus can scale to multi-cluster and multi-region enterprise workloads.
Do we need Grafana along with Prometheus?
Prometheus handles metrics collection and queries, while Grafana provides visualization. We support both and build custom dashboards depending on your business needs.
Can you help reduce Prometheus high cardinality issues?
Yes. We analyze label usage, optimize scrape configs, implement relabeling, and tune metrics to reduce cardinality and improve performance.
Do you provide 24/7 Prometheus monitoring support?
Yes. We provide enterprise-grade 24/7 Prometheus support with SLA-backed response times.
Need Expert Prometheus Support?
Talk to our Prometheus engineers. Get a response within 1 business day.
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Faster delivery
Reduce lead time and increase deploy frequency.
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Reliability
Improve change success rate and MTTR.
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Cost control
Kubernetes/GitOps patterns that scale efficiently.
No sales spam—just a short conversation to see if we can help.
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