24/7 Kubernetes Operations

Kubernetes Production Support Expert 24/7 Managed K8s Operations

Enterprise-grade 24/7 Kubernetes production support with <15min critical incident response. Proactive monitoring, cluster lifecycle management, and SRE expertise for EKS, AKS, GKE, and self-managed clusters.

<15min
Critical Response
99.9%
Uptime SLA
24/7/365
On-Call Coverage

Trusted by production Kubernetes users worldwide

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Why Choose 24/7 Kubernetes Production Support?

Production Kubernetes environments demand expert 24/7 operations, rapid incident response, and proactive reliability engineering. Downtime costs thousands per minute, and internal teams lack specialized Kubernetes expertise for complex troubleshooting and optimization.

Our enterprise Kubernetes consulting services provide fully managed production support with certified SREs, <15 minute critical incident response, comprehensive monitoring with Prometheus and Grafana, zero-downtime cluster lifecycle management, and continuous performance optimization for AWS EKS, Azure AKS, Google GKE, and hybrid environments.

From Reactive Firefighting to Proactive Operations

Transform Kubernetes operations with expert 24/7 support

Organizations partnering with us for Kubernetes production support eliminate weekend outages, reduce MTTR by 70%, and achieve 99.9%+ uptime SLAs.

Without Expert Support

  • Weekend on-call burnout for internal teams
  • Hours to diagnose production incidents
  • Delayed or risky cluster upgrades
  • Reactive monitoring, alert fatigue
  • Downtime during high-traffic events
  • Limited Kubernetes expertise in-house

With 24/7 Production Support

  • 24/7 certified SRE coverage, no internal on-call
  • &lt;15min critical response, expert troubleshooting
  • Automated zero-downtime upgrade pipeline
  • Proactive SLO monitoring, intelligent alerts
  • 99.9% uptime SLA with capacity planning
  • Access to CKA/CKAD/CKS certified experts

Our Kubernetes Production Support Services

Comprehensive managed operations for mission-critical Kubernetes

24/7 Incident Response & On-Call Support

Round-the-clock Kubernetes incident response with <15 minute response times for critical issues. Our certified Kubernetes consultants provide expert troubleshooting, root cause analysis, and rapid resolution for production outages, performance degradation, and security incidents.

  • &lt;15min critical response
  • 24/7/365 on-call coverage
  • Expert incident resolution
  • Detailed RCA reports

Proactive Monitoring & Alerting

Comprehensive Kubernetes monitoring with Prometheus, Grafana, and cloud-native observability tools. We configure intelligent alerting, anomaly detection, capacity planning, and SLO/SLI monitoring to prevent issues before they impact production.

  • Prometheus/Grafana setup
  • Intelligent alerting rules
  • SLO/SLI monitoring
  • Capacity planning

Cluster Lifecycle & Upgrade Management

Automated Kubernetes cluster lifecycle management including version upgrades, security patching, node pool management, and add-on updates for AWS EKS, Azure AKS, Google GKE, and self-managed clusters with zero-downtime strategies.

  • Zero-downtime upgrades
  • Security patch automation
  • Version compatibility testing
  • Rollback procedures

Performance Optimization & Reliability Engineering

Site Reliability Engineering (SRE) practices for Kubernetes including performance tuning, resource optimization, chaos engineering, disaster recovery planning, and continuous reliability improvements. Our cost optimization services reduce spend while improving performance.

  • Performance tuning
  • Chaos engineering
  • Disaster recovery plans
  • SRE best practices

Why Choose Our Kubernetes Production Support

Enterprise-grade reliability with expert SRE teams

&lt;15min Critical Response

Industry-leading response times for production incidents with 24/7 on-call.

99.9% Uptime SLA

SLA-backed reliability guarantees with monthly performance reporting.

CKA/CKAD/CKS Certified

Certified Kubernetes Administrators, Developers, and Security Specialists.

Multi-Cloud Expertise

Support for EKS, AKS, GKE, Rancher, OpenShift, and self-managed clusters.

Proactive Monitoring

Prometheus, Grafana, EFK, cloud-native observability with SLO tracking.

Zero-Downtime Operations

Upgrades, migrations, scaling with production continuity guarantees.

Our Kubernetes Production Support Approach

Proven methodology for reliable Kubernetes operations

  1. 1

    Onboarding & Assessment

    Comprehensive cluster audit, establish monitoring and alerting baselines, configure incident response workflows, set up communication channels (Slack/Teams), define SLAs and escalation procedures, and document architecture and runbooks.

  2. 2

    Monitoring & Proactive Management

    24/7 monitoring with Prometheus/Grafana, proactive capacity planning and resource optimization, security vulnerability scanning and patching, performance tuning and bottleneck identification, monthly cluster health reports, and quarterly strategic reviews.

  3. 3

    Incident Response & Resolution

    <15min response for critical incidents, expert troubleshooting and root cause analysis, automated remediation where possible, detailed RCA reports with preventive measures, post-incident reviews and reliability improvements, and continuous runbook refinement.

  4. 4

    Lifecycle & Continuous Improvement

    Quarterly Kubernetes version upgrades with zero downtime, automated security patching and compliance, disaster recovery testing and validation, chaos engineering for resilience, SRE-driven reliability enhancements, and ongoing cost optimization initiatives.

Why Choose Tasrie IT for Kubernetes Production Support

Proven reliability with enterprise SLA guarantees

&lt;15min Critical Response

24/7 certified SRE coverage

99.9% Uptime SLA

Production reliability guarantee

Multi-Cloud Expertise

EKS, AKS, GKE, hybrid support

CKA/CKAD/CKS Certified

Expert Kubernetes engineers

What makes us different

We're not a typical consultancy. Here's why that matters.

Independent recommendations

We don't resell or push preferred vendors. Every suggestion is based on what fits your architecture and constraints.

No vendor bias

No commissions, no referral incentives, no behind-the-scenes partnerships. We stay neutral so you get the best option — not the one that pays.

Engineering-first, not sales-first

All engagements are led by senior engineers, not sales reps. Conversations are technical, pragmatic, and honest.

Technology chosen on merit

We help you pick tech that is reliable, scalable, and cost-efficient — not whatever is hyped or expensive.

Built around your real needs

We design solutions based on your business context, your team, and your constraints — not generic slide decks.

Trusted Kubernetes Production Partner

See what our clients say about our 24/7 support

4.9 (5+ reviews)

"Their team helped us improve how we develop and release our software. Automated processes made our releases faster and more dependable. Tasrie modernized our IT setup, making it flexible and cost-effective. The long-term benefits far outweighed the initial challenges. Thanks to Tasrie IT Services, we provide better youth sports programs to our NYC community."

Anthony Treyman
Kids in the Game, New York

"Tasrie IT Services successfully restored and migrated our servers to prevent ransomware attacks. Their team was responsive and timely throughout the engagement."

Rose Wang
Operations Lead

"Tasrie IT has been an incredible partner in transforming our investment management. Their Kubernetes scalability and automated CI/CD pipeline revolutionized our trading bot performance. Faster releases, better decisions, and more innovation."

Shahid Ahmed
CEO, Jupiter Investments

"Their team deeply understood our industry and integrated seamlessly with our internal teams. Excellent communication, proactive problem-solving, and consistently on-time delivery."

Justin Garvin
MediaRise

"The changes Tasrie made had major benefits. Fewer outages, faster updates, and improved customer experience. Plus we saved a good amount on costs."

Nora Motaweh
Burbery

Our Industry Recognition and Awards

Discover our commitment to excellence through industry recognition and awards that highlight our expertise in driving DevOps success.

Kubernetes Production Support FAQs

Common questions about 24/7 managed Kubernetes operations

What is included in 24/7 Kubernetes production support?

Our 24/7 Kubernetes production support includes round-the-clock incident response (<15 min for critical), proactive monitoring and alerting, cluster lifecycle management (upgrades, patching), performance optimization, security hardening, capacity planning, disaster recovery, monthly health checks, and dedicated Slack/Teams channels. We support <a href='/eks-consulting' class='text-[color:var(--color-secondary-text)] hover:text-[color:var(--color-primary)] underline'>AWS EKS</a>, <a href='/aks-consulting' class='text-[color:var(--color-secondary-text)] hover:text-[color:var(--color-primary)] underline'>Azure AKS</a>, <a href='/gke-consulting' class='text-[color:var(--color-secondary-text)] hover:text-[color:var(--color-primary)] underline'>Google GKE</a>, Rancher, OpenShift, and self-managed clusters.

What are your SLAs for Kubernetes production support?

We offer tiered SLAs based on severity: Critical (P0) incidents receive &lt;15 minute response with 24/7 on-call coverage, High (P1) within 1 hour, Medium (P2) within 4 hours, and Low (P3) within 1 business day. We maintain 99.9% uptime SLAs for managed Kubernetes clusters and provide detailed monthly SLA reports with incident metrics and resolution times.

How do you handle Kubernetes cluster upgrades?

We follow a proven zero-downtime upgrade process: pre-upgrade health check and compatibility testing, backup and disaster recovery validation, staged upgrade (control plane → node pools → add-ons), canary deployment testing, automated rollback capability, and post-upgrade validation. We support <a href='https://kubernetes.io/releases/' target='_blank' rel='noopener noreferrer' class='text-[color:var(--color-secondary-text)] hover:text-[color:var(--color-primary)] underline'>Kubernetes version lifecycle</a> management ensuring clusters stay within supported versions with quarterly upgrade planning.

What monitoring and observability tools do you use?

We deploy comprehensive observability stacks including <a href='/prometheus-support' class='text-[color:var(--color-secondary-text)] hover:text-[color:var(--color-primary)] underline'>Prometheus</a> for metrics, <a href='/grafana-support' class='text-[color:var(--color-secondary-text)] hover:text-[color:var(--color-primary)] underline'>Grafana</a> for visualization, <a href='https://www.elastic.co/elasticsearch/' target='_blank' rel='noopener noreferrer' class='text-[color:var(--color-secondary-text)] hover:text-[color:var(--color-primary)] underline'>Elasticsearch/Fluentd/Kibana (EFK)</a> for logging, <a href='https://www.jaegertracing.io/' target='_blank' rel='noopener noreferrer' class='text-[color:var(--color-secondary-text)] hover:text-[color:var(--color-primary)] underline'>Jaeger</a> for distributed tracing, cloud provider tools (CloudWatch, Azure Monitor, Cloud Operations), and custom SLO/SLI dashboards aligned with SRE principles.

Can you support our existing Kubernetes consulting services?

Absolutely. Our <a href='/kubernetes-consulting' class='text-[color:var(--color-secondary-text)] hover:text-[color:var(--color-primary)] underline'>Kubernetes consulting services</a> complement production support with architecture design, platform engineering, security hardening, migration services, and specialized expertise for EKS, AKS, GKE, and hybrid environments. We offer flexible engagement models from on-demand consulting to fully managed operations.

Ready for 24/7 Kubernetes Production Support?

Get a free production support assessment from our certified Kubernetes SREs. We'll design a custom support plan for your clusters.

  • Faster delivery

    Reduce lead time and increase deploy frequency.

  • Reliability

    Improve change success rate and MTTR.

  • Cost control

    Kubernetes/GitOps patterns that scale efficiently.

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